| 000 | 00380nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 230914s2007||||xx |||||||||||||| ||und|| | ||
| 082 |
_a5845 1/1 658.812 _bALO-C |
||
| 100 | _aKumar, Alok | ||
| 245 | 0 | _aCustomer Relaship Management cncepts and Application | |
| 260 |
_aNew Delhi _bBiztantra _c2007 |
||
| 300 | _axvii, 350 | ||
| 650 | _aCRM | ||
| 700 | _aSharma, Rakesh | ||
| 942 | _cBK | ||
| 999 |
_c805 _d805 |
||