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1.
Customer Relaship Management cncepts and Application by
Material type: Text Text
Publication details: New Delhi Biztantra 2007
Availability: Items available for loan: KLH Deemed to be University (1)Call number: 5979 1/1 658.812 ALO-C.

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2.
Customer Relaship Management: Concepts and Cases by
Edition: 2nd 2016
Material type: Text Text
Publication details: New Delhi PHI 2009
Availability: Items available for loan: KLH Deemed to be University (1)Call number: 5195 1/1 658.8 RAI-C.

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The CRM Handbook: a Business Guide to Cutomoer Relationship management by
Edition: 5th
Material type: Text Text
Publication details: Noida Pearson 2002
Availability: Items available for loan: KLH Deemed to be University (1)Call number: 5366 1/1 658.81 DYC-T.

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4.
The CRM Handbook: a Business Guide to Cutomoer Relationship management by
Edition: 5th
Material type: Text Text
Publication details: Noida Pearson 2002
Availability: Items available for loan: KLH Deemed to be University (1)Call number: 6011 1/1 658.81 DYC-T.

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