00373nam a22000977a 4500008004100000020001900041082001600060100007400076245007400150260005100224260512b        |||||||| |||| 00| 0 eng d  a979-8886131116  a658.802 CHA  aChan Andrew Chi-fai, Joseph H L Ko, Conrad Wong (Author), Diamond Tai  aCustomer Needs and Strategic Management: Left-Right Circles Analysis.  aSingaporebWorld Scientificc17 September 2024