The CRM Handbook: a Business Guide to Cutomoer Relationship management (Record no. 3293)
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000 -LEADER | |
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fixed length control field | 00440nam a2200157Ia 4500 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 5366 1/1 658.81 |
Item number | DYC-T |
100 ## - MAIN ENTRY--AUTHOR NAME | |
Personal name | Dyche Jill |
245 #4 - TITLE STATEMENT | |
Title | The CRM Handbook: a Business Guide to Cutomoer Relationship management |
250 ## - EDITION STATEMENT | |
Edition statement | 5th |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication | Noida |
Name of publisher | Pearson |
Year of publication | 2002 |
300 ## - PHYSICAL DESCRIPTION | |
Number of Pages | 331 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | BUSINESS MANAGEMENT |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Customer Relationship Management |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Books |
Withdrawn status | Lost status | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Accession Number | Koha item type |
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Management | KLH Deemed to be University | KLH Deemed to be University | 14/09/2023 | ; Invoice Number & Date. IN-10492 & 11-03-2022; Source. Amazon | 500.00 | 5366 1/1 658.81 DYC-T | 5366 | Books |